{"id":10,"date":"2026-10-11T15:28:52","date_gmt":"2026-10-11T15:28:52","guid":{"rendered":"https:\/\/pet-store.berlintechs.de\/?page_id=10"},"modified":"2026-10-11T15:28:52","modified_gmt":"2026-10-11T15:28:52","slug":"returns-refunds","status":"publish","type":"page","link":"https:\/\/pet-store.berlintechs.de\/de\/returns-refunds\/","title":{"rendered":"R\u00fccksendung &amp; Erstattung"},"content":{"rendered":"<!-- zooplus-legal-placeholder -->\n\n\n<p class=\"wp-block-paragraph\">Placeholder text: check this page and replace everything in [square brackets] before the shop goes live.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14-day right of withdrawal<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can withdraw from your purchase within 14 days of receiving the goods without giving a reason. Details are in our terms and conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to return<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>Tell us by email which products you want to return: [email address]<\/li>\n\n\n<li>Pack the products safely, together with your order number.<\/li>\n\n\n<li>Send the package to: [return address]<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Refund<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We refund the money with the payment method you used, at the latest 14 days after we receive your withdrawal. [Who pays the return shipping costs]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Opened food and hygiene products can only be returned if [conditions].<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Placeholder text: check this page and replace everything in [square brackets] before the shop goes live. 14-day right of withdrawal You can withdraw from your purchase within 14 days of receiving the goods without giving a reason. Details are in our terms and conditions. How to return Refund We refund the money with the payment [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pet-store.berlintechs.de\/de\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pet-store.berlintechs.de\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pet-store.berlintechs.de\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pet-store.berlintechs.de\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pet-store.berlintechs.de\/de\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":1,"href":"https:\/\/pet-store.berlintechs.de\/de\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":558,"href":"https:\/\/pet-store.berlintechs.de\/de\/wp-json\/wp\/v2\/pages\/10\/revisions\/558"}],"wp:attachment":[{"href":"https:\/\/pet-store.berlintechs.de\/de\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}